A complete agency solution.

Manage your Accommodation, Meetings, Events or Exhibitions from a single, cost effective, integrated product that takes you from requirements capture, through quote and confirmation, to invoicing and debt chasing.

TAMS is provided as a hosted service based on transaction fees. Start small and grow your business without large up front costs while having all the features of a fully integrated booking solution available to you.

"Since taking the plunge and implementing TAMS we have never looked back! The majority of our bookings are for conference and group accommodation and TAMS has completely streamlined our processes and gives us fantastic flexibility for client reporting."
Meetings and Events

Accommodation

  • GDS ‘live’ availability (with no minimum transaction commitment) shown in a user friendly display
  • Agency-negotiated Allocations (with automatically generated rooming lists)
  • Clear client & venue confirmations
  • Loyalty cards applied automatically where applicable
  • Client negotiated rates (Price Bands)

Conferences

  • Option to send on-line link to venues for RFP completion directly into TAMS
  • Option to send Confirmation of Quote Details to venue on receipt of quote
  • Option to send colour proposal to client (PDF and/or HTML format) including venue images

CRM / Client Management

  • Mailing lists with opt in management
  • Lead and Account Management
  • Accounting codes (Cost Centre, Purchase Order, Job Number, etc) to support your clients invoicing and reporting requirements
  • Validation of Accounting codes based on predefinied lists or format for each client
  • Fully GDPR compliant with pre-made privacy policy and tools for clients to access their own data

Events

  • Everything from a small wedding to a large exhibition
  • Can include availability at a single venue, a list of venues (with negotiated rates) or a general search in an area around a location
  • The option to create a booking website either from a template or with a custom design

Accounting

  • Commission and client bill back invoices generated automatically on departure date ready to send
  • Multiple export formats to support SAGE or other products including the option of custom billback exports for clients
  • Invoicing to individual hotels or for an entire consolidated chain
  • Track rack rates per booking to give your clients visability into their savings
  • Reconcile bank statements against incomming payments with automated matching
  • Track all outstanding invoices allowing manual or automated debt chasing

Reporting

  • Graphical report designer
  • Comprehensive reporting suite for Agency, Client or Venue biased reports
  • Creating PDF documents or CSV files to export
  • Scheduled reporting allows reports to be run automatcally every day or as required

General

  • TAMS is web based. The system can be accessed from any PC with internet access or even from your phone in an emergency
  • No need to purchase an expensive server – TAMS can be provided on a third party ‘hosted’ basis (self hosting also available)
  • TAMS requires no annual licence fees – transaction fees are billed on a ‘usage’ basis monthly (fees start at £0.85 per room with discounts for higher volumes)
  • Standard templates which can be branded per agency or per agency client – with as little as 30 minutes set up time
  • or create a full custom website design for your agency (technical assistance is available and one free branding custom design is included with your order)
  • TAMS public interface allows public to book accommodation rooms from GDS or Allocation availability
  • TAMS public interface allows public to submit conference enquiries direct into TAMS for Agency staff to ‘pick-up’
  • TAMS Help Desk during office hours manned by both technical staff and staff with agency experience – speak to peple who understand your business
  • Optional VOIP phone intergration allowing you to click to dial or to look up client details by caller id
  • Training provided if required either in person or remotely
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